What is Spam?
Spam is unwanted or unsolicited messages sent by a bot to a user’s email address. The original definition of spam was the sending of commercial messages without any mutual consent from the recipient, but now this term has been broadened to apply to all kinds of unsolicited communications such as bulk mailing, faxes and emails. Spam has become an increasing problem with users receiving hundreds of unwanted messages per day.
Programmed Spam Filtering
We have a programmed filtering option that scans for spam emails and stops them from reaching our inbox.
Spam Filtering Problems
No message filter system is 100% accurate, so from time to time, real messages may be filtered out by our systems. Please find an alternative way to contact us if you believe that messages you’ve sent us were filtered out.
You can do any of the below to decrease the risk of your messages being filtered out by our system:
- Scan messages for malware before sending
- Send messages in plain text
- Remove any attachments
- Avoid phishing phrases
Receiving unsolicited messages from us
If you receive spam messages from us, please get in touch with us through the ‘Contact Us’ page and it will be resolved immediately.
Anti-Spam Policy Changes
We may make changes to this anti-spam policy at any time and will make the new version available on this site.
If you have any questions or comments about this anti-spam policy, please contact us through the ‘contact us’ page or send us an email to firstname.lastname@example.org.